We have found that waiting for your shipment can be stressful and may cause many questions. We hope to make this experience as stress-free and effective as possible.
- Orders received by 2:00 PM PST will ship that day. Any order received after 2:00 PM PST will be shipped the next business day. (Monday thru Friday excluding holidays).
- If an order is received on Saturday or Sunday, the order will be shipped out Monday or the next business day (excluding holidays).
- We ship primarily via FedEx or USPS.
- We will ship to P.O. Boxes via USPS only.
- All orders shipped in discreet packaging. This is to protect your privacy.
- Saturday and Sunday orders are not shipped until Monday
- Saturday and Sunday DO NOT count in shipping days.
- Wrong address or Zip codes may result in additional fees or delays. If we cannot verify your address, we will attempt to reach out to you. If you cannot be reached, or fail to return our call within 24 hours, your order will be canceled and your purchase refunded.
- For your safety, if your billing address is not the same as your shipping address, then you may be asked to verify your identity with a picture of your photo ID layered over your credit/debit card exactly as pictured below.
NOTE: We require your name on both cards to match. We also need ONLY the last 4 digits of your credit/debit card.
Same day shipping on most in-stock orders if placed before 1 PM PST. Same-day shipping is not offered on weekends, holidays, or other posted closings. Please use the map below as an estimate shipping guideline. This map is an estimate of days in transit only. It does not take into account order processing time and the day your item actually ships or inclement weather. Neither FedEx nor USPS Guarantee Shipping Time On Ground Shipments. Please note while calculating time in transit that FedEx or USPS does not count weekends or holidays as days in transit. On all Ground Shipments, the day a shipment goes out does not count as a day in transit as well. Please be advised that all items may not ship from the same location.